Frequently asked questions
Can I send data from my digital camera?
Yes, we accept data only in digital form. Digital cameras usually produce good enough quality photos to be used for printing. You can also send us a scan of a picture. But keep in mind that the quality of the image depends on the resolution and the clarity of the image. A higher resolution image will usually produce a good sharp print.
Can I order QSL cards in other increments besides by the multiples of 800 pieces?
Yes, you may, however the price is always rounded to the nearest multiple of 800 pieces. For example, 100, 300, 500, 800 pieces cost the same as 800 pieces; 1.000, 1.200, 1.500 pieces cost the same as 1.600 pieces etc. The ordering form does not allow changing the number of pieces, but you can ask for it in the "Special requests" field. You will receive the price along with the order confirmation!
Is it possible to order printing on reverse sides?
Within this offer no, happyQSL cards are only one-sided. However, we can recommend you to order custom QSL cards on www.qsl.cz.
Can I send a paper photo or a postcard to you via post service?
Within this offer no, happlyQSL cards are possible to be ordered only on-line. However, we can recommend you to order custom QSL cards on www.qsl.cz.
Do you guarantee your QSL card orders?
Yes, you have up to twenty four months after your order is placed to bring up any issues about your order. If for any reason you are not satisfied, please contact us. However, this happens very rarely. We will address complaints case by case. If you have a legitimate problem with your card, we will redo your order free of charge.
Will I need to pay for any customs fees or taxes when my cards arrive?
Packages to the EU do not have to be declared, all taxes are also paid. You will pay no more taxes upon receiving your happyQSL cards. In other countries there are usually no custom duties since these duties are rare. Levy of VAT by your country tariff is very individual and different.